{"id":7139,"date":"2026-05-19T17:31:50","date_gmt":"2026-05-19T09:31:50","guid":{"rendered":"https:\/\/oxy-boss.com\/?page_id=7139"},"modified":"2026-10-04T20:33:57","modified_gmt":"2026-10-04T12:33:57","slug":"garantia-apoio","status":"publish","type":"page","link":"https:\/\/oxy-boss.com\/pt\/warranty-support\/","title":{"rendered":"Garantia e apoio"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"7139\" class=\"elementor elementor-7139\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-59e7149 e-flex e-con-boxed e-con e-parent\" data-id=\"59e7149\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eb18a16 elementor-widget elementor-widget-text-editor\" data-id=\"eb18a16\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h1 data-section-id=\"1fcdobf\" data-start=\"124\" data-end=\"144\">Garantia e apoio<\/h1><p data-start=\"146\" data-end=\"381\">Na <strong data-start=\"149\" data-end=\"160\">Oxyboss<\/strong>garantimos a qualidade, o desempenho e o cuidado de fabrico das nossas c\u00e2maras hiperb\u00e1ricas. A nossa pol\u00edtica de garantia e apoio foi concebida para lhe dar confian\u00e7a e tranquilidade desde a entrega da encomenda.<\/p><p data-start=\"383\" data-end=\"502\">Esta garantia aplica-se aos modelos de c\u00e2mara hiperb\u00e1rica flex\u00edveis e r\u00edgidos da Oxyboss comprados no nosso site oficial.<\/p><hr data-start=\"504\" data-end=\"507\" \/><h2 data-section-id=\"1lyd6j5\" data-start=\"509\" data-end=\"528\">Produtos abrangidos<\/h2><p data-start=\"530\" data-end=\"584\">Esta garantia aplica-se aos seguintes modelos Oxyboss:<\/p><p data-start=\"586\" data-end=\"614\"><strong data-start=\"586\" data-end=\"614\">C\u00e2maras hiperb\u00e1ricas flex\u00edveis<\/strong><\/p><ul data-start=\"616\" data-end=\"651\"><li data-section-id=\"7bxl5p\" data-start=\"616\" data-end=\"627\">OT-S15T<\/li><li data-section-id=\"7bwlv5\" data-start=\"628\" data-end=\"639\">OT-S158<\/li><li data-section-id=\"7bwje8\" data-start=\"640\" data-end=\"651\">OT-S159<\/li><\/ul><p data-start=\"653\" data-end=\"681\"><strong data-start=\"653\" data-end=\"681\">C\u00e2maras hiperb\u00e1ricas r\u00edgidas<\/strong><\/p><ul data-start=\"683\" data-end=\"706\"><li data-section-id=\"dquyw5\" data-start=\"683\" data-end=\"694\">OT-H201<\/li><li data-section-id=\"dquy3q\" data-start=\"695\" data-end=\"706\">OT-H202<\/li><\/ul><p data-start=\"708\" data-end=\"918\">Esta garantia tamb\u00e9m se aplica a outros produtos hiperb\u00e1ricos Oxyboss eleg\u00edveis para uso dom\u00e9stico, bem-estar ou comercial, comprados diretamente no nosso site oficial, salvo indica\u00e7\u00e3o em contr\u00e1rio no momento da compra.<\/p><hr data-start=\"920\" data-end=\"923\" \/><h2 data-section-id=\"mdk9j7\" data-start=\"925\" data-end=\"953\">Garantia limitada de tr\u00eas anos<\/h2><p data-start=\"955\" data-end=\"1068\">A Oxyboss oferece uma <strong data-start=\"974\" data-end=\"1003\">garantia limitada de tr\u00eas anos<\/strong> a contar da data em que o produto \u00e9 entregue e a rece\u00e7\u00e3o \u00e9 assinada.<\/p><p data-start=\"1070\" data-end=\"1231\">Durante o per\u00edodo de garantia, a Oxyboss presta apoio para defeitos de materiais ou fabrico em condi\u00e7\u00f5es normais de utiliza\u00e7\u00e3o e de acordo com o manual do produto.<\/p><p data-start=\"1233\" data-end=\"1347\">N\u00e3o \u00e9 necess\u00e1rio registar a garantia em separado. Esta \u00e9 ativada automaticamente na data de entrega.<\/p><hr data-start=\"1349\" data-end=\"1352\" \/><h2 data-section-id=\"1ttgogp\" data-start=\"1354\" data-end=\"1372\">O que est\u00e1 coberto<\/h2><p data-start=\"1374\" data-end=\"1496\">A garantia limitada de um ano da Oxyboss cobre o produto principal e os componentes n\u00e3o consum\u00edveis, incluindo, entre outros:<\/p><ul data-start=\"1498\" data-end=\"1669\"><li data-section-id=\"13a8k3u\" data-start=\"1498\" data-end=\"1512\">Corpo da c\u00e2mara<\/li><li data-section-id=\"lsc1d4\" data-start=\"1513\" data-end=\"1530\">Sistema de press\u00e3o<\/li><li data-section-id=\"19em2ib\" data-start=\"1531\" data-end=\"1551\">Componentes de controlo<\/li><li data-section-id=\"9koicz\" data-start=\"1552\" data-end=\"1560\">V\u00e1lvulas<\/li><li data-section-id=\"1mj7ko\" data-start=\"1561\" data-end=\"1573\">Conectores<\/li><li data-section-id=\"wnzikw\" data-start=\"1574\" data-end=\"1607\">Pe\u00e7as estruturais n\u00e3o consum\u00edveis<\/li><li data-section-id=\"1s29tso\" data-start=\"1608\" data-end=\"1669\">Outros componentes originais da Oxyboss fornecidos com o produto<\/li><\/ul><p data-start=\"1671\" data-end=\"1861\">Se a nossa equipa de apoio confirmar que o problema est\u00e1 abrangido, a Oxyboss poder\u00e1 prestar diagn\u00f3stico remoto, fornecer pe\u00e7as, reparar ou propor outra solu\u00e7\u00e3o adequada \u00e0 situa\u00e7\u00e3o.<\/p><p data-start=\"1863\" data-end=\"1972\">Nas reclama\u00e7\u00f5es de garantia aprovadas, a Oxyboss suporta os custos de envio padr\u00e3o relacionados com o servi\u00e7o.<\/p><hr data-start=\"1974\" data-end=\"1977\" \/><h2 data-section-id=\"1jc7o81\" data-start=\"1979\" data-end=\"2021\">Consum\u00edveis e acess\u00f3rios n\u00e3o abrangidos<\/h2><p data-start=\"2023\" data-end=\"2140\">Alguns acess\u00f3rios e consum\u00edveis n\u00e3o est\u00e3o abrangidos pela garantia limitada de um ano, incluindo, entre outros:<\/p><ul data-start=\"2142\" data-end=\"2274\"><li data-section-id=\"agnvn2\" data-start=\"2142\" data-end=\"2154\">M\u00e1scaras faciais<\/li><li data-section-id=\"14zgcnk\" data-start=\"2155\" data-end=\"2171\">C\u00e2nulas nasais<\/li><li data-section-id=\"16oiusq\" data-start=\"2172\" data-end=\"2179\">Tubos<\/li><li data-section-id=\"1j3zlnn\" data-start=\"2180\" data-end=\"2186\">Colchonetes<\/li><li data-section-id=\"14es0pn\" data-start=\"2187\" data-end=\"2196\">Filtros<\/li><li data-section-id=\"1fzyr1q\" data-start=\"2197\" data-end=\"2274\">Outros consum\u00edveis ou acess\u00f3rios substitu\u00edveis sujeitos ao desgaste normal<\/li><\/ul><p data-start=\"2276\" data-end=\"2381\">Estes artigos podem precisar de substitui\u00e7\u00e3o peri\u00f3dica consoante a utiliza\u00e7\u00e3o, manuten\u00e7\u00e3o e condi\u00e7\u00f5es de funcionamento.<\/p><hr data-start=\"2383\" data-end=\"2386\" \/><h2 data-section-id=\"foncjw\" data-start=\"2388\" data-end=\"2410\">O que n\u00e3o est\u00e1 abrangido<\/h2><p data-start=\"2412\" data-end=\"2479\">Esta garantia n\u00e3o cobre danos, falhas ou defeitos causados por:<\/p><ul data-start=\"2481\" data-end=\"3238\"><li data-section-id=\"1jmfg8l\" data-start=\"2481\" data-end=\"2544\">Desmontagem, repara\u00e7\u00e3o, modifica\u00e7\u00e3o ou altera\u00e7\u00e3o n\u00e3o autorizadas<\/li><li data-section-id=\"1bitpt4\" data-start=\"2545\" data-end=\"2618\">Utiliza\u00e7\u00e3o que n\u00e3o siga o manual do produto ou as instru\u00e7\u00f5es de seguran\u00e7a<\/li><li data-section-id=\"5x20l\" data-start=\"2619\" data-end=\"2669\">Utiliza\u00e7\u00e3o indevida, abuso, neglig\u00eancia ou opera\u00e7\u00e3o incorreta<\/li><li data-section-id=\"1qcfvzu\" data-start=\"2670\" data-end=\"2748\">Danos causados por pessoas, quedas, impactos, \u00e1gua, fogo ou tens\u00e3o anormal<\/li><li data-section-id=\"4oaf40\" data-start=\"2749\" data-end=\"2803\">Utiliza\u00e7\u00e3o de pe\u00e7as, acess\u00f3rios ou componentes que n\u00e3o sejam da Oxyboss<\/li><li data-section-id=\"yv8zut\" data-start=\"2804\" data-end=\"2888\">Utiliza\u00e7\u00e3o comercial ou frequente acima da capacidade prevista para o modelo adquirido<\/li><li data-section-id=\"k1gdqr\" data-start=\"2889\" data-end=\"2911\">Desgaste normal<\/li><li data-section-id=\"1tnvpay\" data-start=\"2912\" data-end=\"2945\">Substitui\u00e7\u00e3o de consum\u00edveis<\/li><li data-section-id=\"17uiw4h\" data-start=\"2946\" data-end=\"3015\">Danos est\u00e9ticos, como riscos, manchas, descolora\u00e7\u00e3o ou perda de cor<\/li><li data-section-id=\"hlcb7p\" data-start=\"3016\" data-end=\"3096\">Danos durante a devolu\u00e7\u00e3o devido a embalagem inadequada do cliente<\/li><li data-section-id=\"mkg1pt\" data-start=\"3097\" data-end=\"3156\">Danos causados por exceder o intervalo de press\u00e3o recomendado<\/li><li data-section-id=\"x0l65l\" data-start=\"3157\" data-end=\"3238\">Danos causados por instala\u00e7\u00e3o, armazenamento ou manuten\u00e7\u00e3o incorretos ou por ambiente de utiliza\u00e7\u00e3o inadequado<\/li><\/ul><p data-start=\"3240\" data-end=\"3423\">A Oxyboss reserva-se o direito de decidir se um problema est\u00e1 abrangido pela garantia depois de analisar as informa\u00e7\u00f5es, fotografias, v\u00eddeos e outras provas fornecidas.<\/p><hr data-start=\"3425\" data-end=\"3428\" \/><h2 data-section-id=\"r2bshw\" data-start=\"3430\" data-end=\"3464\">Como solicitar apoio ao abrigo da garantia<\/h2><p data-start=\"3466\" data-end=\"3552\">Se tiver algum problema com o seu produto Oxyboss, contacte a nossa equipa de apoio.<\/p><p data-start=\"3554\" data-end=\"3669\"><strong data-start=\"3554\" data-end=\"3564\">E-mail:<\/strong> <a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"3565\" data-end=\"3581\">sale@oxyboss.com<\/a><br data-start=\"3581\" data-end=\"3584\" \/><strong data-start=\"3584\" data-end=\"3603\">Hor\u00e1rio de funcionamento:<\/strong> Segunda a sexta-feira, das 9h \u00e0s 18h (hora do Pac\u00edfico)<br data-start=\"3632\" data-end=\"3635\" \/><strong data-start=\"3635\" data-end=\"3653\">Prazo de resposta:<\/strong> No prazo de 12 horas<\/p><p data-start=\"3671\" data-end=\"3770\">Para nos ajudar a resolver o problema rapidamente, inclua as seguintes informa\u00e7\u00f5es ao contactar-nos:<\/p><ul data-start=\"3772\" data-end=\"3873\"><li data-section-id=\"172ma73\" data-start=\"3772\" data-end=\"3806\">Uma descri\u00e7\u00e3o clara do problema<\/li><li data-section-id=\"1hpvjeh\" data-start=\"3807\" data-end=\"3845\">Fotografias ou v\u00eddeos que mostrem o problema<\/li><li data-section-id=\"1qlg5ja\" data-start=\"3846\" data-end=\"3873\">O seu n\u00famero de telefone<\/li><\/ul><p data-start=\"3875\" data-end=\"4059\">Se poss\u00edvel, inclua tamb\u00e9m o n\u00famero da encomenda, o modelo, a data de entrega e detalhes relevantes de utiliza\u00e7\u00e3o. Assim, a nossa equipa identifica o problema mais depressa.<\/p><hr data-start=\"4061\" data-end=\"4064\" \/><h2 data-section-id=\"18if4ch\" data-start=\"4066\" data-end=\"4084\">Processo de apoio<\/h2><p data-start=\"4086\" data-end=\"4215\">Quando recebermos o pedido, a equipa analisar\u00e1 as informa\u00e7\u00f5es e poder\u00e1 pedir mais detalhes, se necess\u00e1rio.<\/p><p data-start=\"4217\" data-end=\"4249\">O processo de apoio pode incluir:<\/p><ol data-start=\"4251\" data-end=\"4545\"><li data-section-id=\"84voha\" data-start=\"4251\" data-end=\"4307\">An\u00e1lise da descri\u00e7\u00e3o do problema, fotografias ou v\u00eddeos<\/li><li data-section-id=\"g7p4ap\" data-start=\"4308\" data-end=\"4347\">Orienta\u00e7\u00f5es para resolver o problema<\/li><li data-section-id=\"1lkndn5\" data-start=\"4348\" data-end=\"4407\">Confirma\u00e7\u00e3o de que o problema est\u00e1 abrangido pela garantia<\/li><li data-section-id=\"1gim76e\" data-start=\"4408\" data-end=\"4489\">Prepara\u00e7\u00e3o de pe\u00e7as de substitui\u00e7\u00e3o, repara\u00e7\u00e3o ou outra solu\u00e7\u00e3o adequada<\/li><li data-section-id=\"sj6n9p\" data-start=\"4490\" data-end=\"4545\">Acompanhamento para confirmar que o problema ficou resolvido<\/li><\/ol><p data-start=\"4547\" data-end=\"4637\">O nosso objetivo \u00e9 prestar um apoio r\u00e1pido, pr\u00e1tico e fi\u00e1vel a todos os clientes Oxyboss.<\/p><hr data-start=\"4639\" data-end=\"4642\" \/><h2 data-section-id=\"922d3t\" data-start=\"4644\" data-end=\"4664\">Lembrete de utiliza\u00e7\u00e3o segura<\/h2><p data-start=\"4666\" data-end=\"4857\">Os produtos Oxyboss foram concebidos para casa, bem-estar, recupera\u00e7\u00e3o, relaxamento e uso geral no dia a dia. N\u00e3o se destinam a diagnosticar, tratar, curar ou prevenir qualquer doen\u00e7a ou condi\u00e7\u00e3o m\u00e9dica.<\/p><p data-start=\"4859\" data-end=\"5078\">Leia e siga o manual antes de usar o produto Oxyboss. A utiliza\u00e7\u00e3o incorreta, modifica\u00e7\u00f5es n\u00e3o autorizadas ou opera\u00e7\u00e3o fora das orienta\u00e7\u00f5es recomendadas podem danificar o produto e anular a garantia.<\/p><p data-start=\"5080\" data-end=\"5178\">Se se sentir mal durante a utiliza\u00e7\u00e3o, pare imediatamente e procure a assist\u00eancia adequada.<\/p><hr data-start=\"5180\" data-end=\"5183\" \/><h2 data-section-id=\"fjj9ep\" data-start=\"5185\" data-end=\"5198\">Precisa de ajuda?<\/h2><p data-start=\"5200\" data-end=\"5232\">A nossa equipa est\u00e1 aqui para o apoiar.<\/p><p data-start=\"5234\" data-end=\"5340\">Para pedidos de garantia, resolu\u00e7\u00e3o de problemas, pe\u00e7as de substitui\u00e7\u00e3o ou apoio geral ao produto, contacte-nos atrav\u00e9s de:<\/p><p data-start=\"5342\" data-end=\"5362\"><strong data-start=\"5342\" data-end=\"5362\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"5344\" data-end=\"5360\">sale@oxyboss.com<\/a><\/strong><\/p><p data-start=\"5364\" data-end=\"5448\">Procuramos responder a todos os pedidos de apoio no prazo de <strong data-start=\"5414\" data-end=\"5426\">12 horas<\/strong> em dias \u00fateis.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Warranty &amp; Support At Oxyboss, we stand behind the quality, performance, and craftsmanship of our hyperbaric chamber products. Our Warranty &amp; Support policy is designed to give you confidence and peace of mind from the moment your order is delivered. This warranty applies to Oxyboss soft and hard hyperbaric chamber models purchased through our official [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-7139","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/pages\/7139","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/comments?post=7139"}],"version-history":[{"count":5,"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/pages\/7139\/revisions"}],"predecessor-version":[{"id":10447,"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/pages\/7139\/revisions\/10447"}],"wp:attachment":[{"href":"https:\/\/oxy-boss.com\/pt\/wp-json\/wp\/v2\/media?parent=7139"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}