About Oxyboss Products

What is Oxyboss?

Oxyboss specializes in civilian, home-use, and commercial hyperbaric chamber products. Our products are designed for home wellness, sports recovery, relaxation, and general lifestyle use.

We are committed to providing high-quality, easy-to-use, and reliable hyperbaric chamber solutions for customers around the world.

What are Oxyboss hyperbaric chambers used for?

Oxyboss hyperbaric chambers are suitable for a variety of everyday wellness and recovery scenarios, including:

  • Home use
  • Sports recovery
  • Wellness management
  • Relaxation
  • General lifestyle use
  • Commercial recovery centers, gyms, wellness centers, and similar facilities

Please note that Oxyboss products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

What is the difference between a soft hyperbaric chamber and a hard hyperbaric chamber?

Soft hyperbaric chambers are generally lighter and more flexible, making them suitable for home use. They are usually easier to install, move, and store.

Hard hyperbaric chambers typically offer a stronger structure, a more spacious experience, and enhanced comfort. They are often better suited for high-frequency use, commercial applications, or users who prefer a more premium experience.

If you are not sure which type is right for you, please contact our team. We can provide recommendations based on your intended use and available space.

Consultation & Quotation

Can I place an order directly on the website?

Currently, the Oxyboss website is mainly used for product display and information introduction. We do not offer direct online ordering or online payment through the website.

If you are interested in any Oxyboss product, please contact us through the website or by email. Our team will provide product consultation, model recommendations, quotation details, and further purchasing information based on your needs.

How can I get a quotation?

You can contact us by email:

[email protected]

When requesting a quotation, we recommend including the following information:

  • The product model you are interested in
  • Your intended use, such as home use, commercial use, or sports recovery center
  • Your country or region
  • Estimated purchase quantity
  • Whether you need supporting equipment or a customized solution
  • Your phone number, WhatsApp, WeChat, or other preferred contact method, if applicable

Our team will provide a quotation and product recommendation based on your requirements.

Can I get product advice before purchasing?

Yes. You are welcome to contact our team before purchasing.

Please tell us your intended use, budget, installation space, country or region, and expected frequency of use. We will help you choose a suitable Oxyboss model.

Do you support commercial projects or bulk purchases?

Yes. Oxyboss can provide product consultation and solution recommendations for wellness centers, sports recovery centers, gyms, hotels, spas, health management facilities, and other commercial scenarios.

If you have a commercial project or bulk purchase requirement, please contact us for detailed product configuration, quotation, and cooperation information.

Shipping & Delivery

Does Oxyboss support global shipping?

Yes. Oxyboss provides product consultation and delivery support for customers worldwide.

Shipping methods, delivery time, shipping costs, customs requirements, and taxes may vary depending on the destination country or region, product model, and logistics channel.

Please contact us to confirm the delivery solution for your location.

How is the shipping cost calculated?

Shipping costs depend on the product model, package size, weight, destination country or region, and shipping method.

After you confirm the product you are interested in and your delivery location, we will provide a more accurate shipping solution and related cost information.

What should I check when I receive the product?

When you receive the product, please first check whether the outer packaging is intact and whether the product and accessories are complete.

If you find serious package damage, product damage, or missing accessories, please take photos or videos as soon as possible and contact us at [email protected].

We recommend keeping the original packaging in case it is needed for shipping or after-sales support.

What should I do if the product is damaged during shipping?

If you discover shipping damage after receiving the product, please contact us as soon as possible and provide:

  • A description of the issue
  • Photos of the outer packaging
  • Photos or videos showing the product damage
  • Your phone number

Our team will assist you based on the actual situation.

Use & Maintenance

What should I pay attention to before using an Oxyboss hyperbaric chamber?

Before use, please carefully read the user manual and follow the instructions for proper installation and operation.

Please place the product on a flat, dry, and well-ventilated surface. Keep it away from fire sources, water sources, and high-temperature environments.

If you feel unwell during use, stop using the product immediately.

Does an Oxyboss product require professional installation?

Some models can be installed and used by following the user manual.

For larger models, hard hyperbaric chambers, or commercial usage scenarios, we recommend following official guidance for installation and confirming that all connections, pressure systems, and accessories are in normal condition before first use.

Can I use an Oxyboss hyperbaric chamber every day?

Usage frequency should be based on your personal condition, product model, and the recommendations in the user manual.

Different users may have different experiences and levels of adaptation.

If you have health concerns, special physical conditions, or are unsure whether the product is suitable for you, please consult a qualified professional before use.

Does the product require regular maintenance?

Yes. To keep the product in good working condition, we recommend regularly checking the chamber body, hoses, connectors, valves, filters, and other accessories.

Consumable parts may need to be replaced periodically depending on usage frequency and operating environment.

Please clean and maintain the product according to the maintenance instructions in the user manual.

How often should masks, nasal cannulas, hoses, and mats be replaced?

These accessories are considered consumable or wearable parts. Their replacement cycle depends on usage frequency, cleaning, maintenance, and operating environment.

If you notice aging, damage, odor, deformation, blockage, or anything that affects normal use, we recommend replacing the part in time.

Safety & Suitable Users

Is an Oxyboss hyperbaric chamber a medical device?

Oxyboss products are positioned for civilian, home-use, wellness, recovery, and relaxation scenarios.

They are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

If you have a medical condition, are receiving treatment, are pregnant, have an implanted medical device, or have other special health concerns, please consult a qualified professional before use.

Who should consult a professional before use?

We recommend consulting a qualified professional before use if you belong to any of the following groups:

  • Pregnant women
  • Children
  • Elderly users
  • People with heart or lung-related concerns
  • People who have recently had surgery
  • People with ear, sinus, or respiratory discomfort
  • People receiving treatment or taking certain medications
  • People with implanted medical devices or sensitivity to pressure environments
What should I do if I feel uncomfortable during use?

If you experience ear discomfort, chest tightness, dizziness, breathing discomfort, or any other abnormal feeling during use, stop using the product immediately and seek appropriate assistance based on the situation.

Do not continue using the product if you feel unwell.

Warranty & After-Sales Support

How long is the Oxyboss warranty period?

Oxyboss provides a one-year limited warranty starting from the date the product is delivered and signed for.

No separate warranty registration is required. The warranty is automatically activated after delivery.

What does the warranty cover?

The Oxyboss one-year limited warranty covers the main product and non-consumable components, including the chamber body, pressure system, control components, valves, connectors, non-consumable structural parts, and other original Oxyboss components.

If our support team confirms that the issue is covered under warranty, Oxyboss may provide remote troubleshooting, replacement parts, repair support, or another appropriate solution depending on the situation.

Which accessories are not covered by the warranty?

The following consumable or wearable accessories are not covered by the one-year limited warranty:

  • Face masks
  • Nasal cannulas
  • Hoses
  • Mats
  • Filters
  • Other consumable parts subject to normal wear and replacement
What situations are not covered by the warranty?

The following situations are generally not covered by the warranty:

  • Unauthorized disassembly, repair, or modification
  • Failure to follow the user manual
  • Human-caused damage, drops, water damage, fire, or abnormal voltage
  • Use of non-Oxyboss original accessories
  • Commercial or high-frequency use beyond the intended rating of the purchased model
  • Normal wear and tear
  • Replacement of consumable parts
  • Cosmetic damage such as scratches, stains, fading, or discoloration
  • Shipping damage caused by improper packaging when the customer returns the product
  • Damage caused by exceeding the recommended pressure range or improper operation
Who covers shipping costs during the warranty period?

For approved warranty claims, Oxyboss will cover the standard shipping costs related to the warranty service.

How do I request after-sales or warranty support?

Please contact us by email:

[email protected]

When contacting support, please provide:

  • A clear description of the issue
  • Photos or videos showing the problem
  • Your phone number

If available, we also recommend providing the product model, delivery date, and relevant usage details so that we can assist you more efficiently.

How long does Oxyboss take to respond to support requests?

Our business hours are:

Monday–Friday, 9 AM–6 PM PST

We aim to respond to support requests within 12 hours during business days.

Troubleshooting & Technical Support

What should I do if the device does not start properly?

Please first check:

  • Whether the power supply is properly connected
  • Whether the outlet has power
  • Whether the power cord is loose or damaged
  • Whether all connectors are installed correctly
  • Whether you have followed the startup steps in the user manual

If the device still does not start properly, please record a video showing the issue and contact us at [email protected].

What should I do if I notice air leakage?

Please stop using the product immediately and check whether the hoses, connectors, valves, and chamber seals are properly connected or visibly damaged.

If you cannot identify the cause, please contact us and provide photos or videos showing the leakage area. Our support team will assist you with troubleshooting.

What should I do if the pressure does not rise or cannot be maintained?

Pressure issues may be related to connectors, valves, hoses, sealing condition, or operation method.

Please first check the installation steps and sealing condition according to the user manual.

If the issue continues, please contact us and provide a video so that we can help determine the cause.

Can I disassemble or repair the product by myself?

We do not recommend doing so.

Unauthorized disassembly, repair, or modification may cause product damage, safety risks, and may void the warranty.

If your product has an issue, please contact the official Oxyboss support team first.

Contact Us

How can I contact Oxyboss?

For product consultation, model recommendations, quotation requests, delivery inquiries, after-sales support, or warranty claims, please contact us by email:

[email protected]

Business Hours: Monday–Friday, 9 AM–6 PM PST
Response Time: Within 12 hours

Request a Quote for Your Hyperbaric Chamber

Tell us your preferred model, usage scenario, and customization needs. The Oxyboss team will provide product details, technical specifications, and a tailored quotation.

Which hyperbaric oxygen chamber would you like to learn about?